1. Go to YouTube Studio and click “Content” in the left menu.

2. Find the relevant video with the claim in the “Videos” tab.

3. In the “Restrictions” column, hover over “Copyright” and click “See Details”.

4. Hover over the column underneath "Impact on the video"

5. A popup box will appear with the Copyright owner's name; this is the Claimant

Solution 1- MA Claim Remover Tool

If you identified the claimant as HAAWK/Identifyy, Elite Alliance Music, or Artlist, you can clear the claim through Motion Array by following the steps below:

** Please note: For Artlist Ltd claims, please be sure to dispute the claim on Youtube before adding the link to the claim remover tool (Solution 2)

1. Go to the “Content ID Claims” section in “My Account”.

2. Make sure to Select the correct claimant.

3. Enter your video’s URL. Ensure your video's settings are set to “Public” or “Unlisted”.

3. Click “Clear Claim”.

4. Track your submissions to see when claims have been cleared.

If the video is not cleared, it is either because the link is not valid, because the claimant selected is not the correct one.

Solution 2 Dispute via YouTube

Alternatively, you can dispute the claim through YouTube. Sign in to YouTube Studio and follow these steps:

1. Click “Content” in the left menu.

2. Find the video with the claim you want to dispute in the “Videos” tab.

3. In the “Restrictions” column, hover over “Copyright” and click “See Details”.

4. Find the claim and click “Actions” then “Dispute”.

5. Check the box that says “I have permission to use the content from the copyright owner”.

6. Add your subscriber statement and license details - see below to learn how:

7. Check all the boxes, sign your name and click “Submit”.

This should be enough to get the claim cleared, If the claimant does not counter your dispute within 30 days, the claim should be released, and any revenue withheld should be released as well. 

Solution 3 (All other claimants)

If the claimant is not one of the 3 available on our tool, please dispute the claim via YouTube and let our Support Team know so they can take additional steps.

If your dispute was rejected, our support team is ready to assist you. It's essential to meticulously follow each step outlined in our guidelines when disputing a copyright claim. Adhering to these steps will facilitate a smoother and more successful dispute or appeal process. If you suspect you may have overlooked a step, please let us know.

To help us release a copyright claim on a video after your dispute was rejected, you need to provide the URL of the song used in the video, the URL of the video itself, and any relevant screenshots of the claimant's details.

In instances where you can’t locate the tracks, you used on your downloads page—possibly due to a different author or title name associated with the copyright claim—be sure to check the license of the track you used for the original track name.
Additionally, if you still have access to the original assets you downloaded, each asset features a unique asset number. This can be very useful for locating the asset again, including its page on our website.

For Clients or Creators with Clients: If you create content for a client who receives a copyright claim for a video made with Motion Array, there's no need to worry. Your client can follow the steps outlined in our article to submit a dispute on your behalf. All you need to do is provide your client with the asset license, and they can manage the claim as the end-user of your work.