DaVinci Resolve Shows Media Offline

Written by Peter
  • Updated

If you get the following "Media Offline" screen in DaVinci Resolve - don't panic, we are here to help!

This error is most commonly solved by following these steps:

  1. Unzip the Downloaded template (you can learn how to here)

  2. Start DaVinci Resolve, and Restore the Project Archive (see below to learn how):

Please make sure you are opening DaVinci Resolve Templates by right clicking in the Projects Menu > Restore Project Archive like in the screenshot below.

For a full guide on how to open DaVinci Resolve Template & Macros' , please see here.

If you have followed all of the steps above, and the linked article above about how to open DaVinci Resolve Templates & Macros', there may be something else going wrong, in which case, this tutorial may help here.

If after following all of the above steps you're still having trouble, don't hesitate to contact our friendly support team from the live chat on our site, or from here