Windows Media Player: Missing Codec

Peter
Written by Peter
  • Updated

If you have downloaded a .mov Stock Video or Stock Motion Graphic, and you are using Windows, you will nee need to have QuickTime Player installed on your system in order to play these.
You can install QuickTime Player here: https://support.apple.com/kb/DL837?viewlocale=en_US&locale=en_US

We hope this information has been helpful and if you are still having trouble, don't hesitate to reach out to our friendly support team from the chat bubble in the Help Center.