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Account Help
Account Help
This collection of help articles will help you with your Motion Array account questions.
Why Can't I Reset My Password?
Navigation
Why can't I login to the Extension or Plugins?
How To Sign In / Log Out
How Do I Downgrade Or Cancel My Account?
What Happens If I Downgrade?
Where Can I Access My Downloads?
How Do I Download My Invoices?
How Do I Delete My Account?
How Do I Change My Account Information?
How To Download Free Assets
How do Team plans work?
Navigating the Team Plan dashboard
I haven't received a verification email
Payments
Why Can't I Upgrade To Annual?
I paid for a Motion Array subscription, but my account still shows Free
Refunds
Adding A VAT Number To Your Invoice
The Payment Failed - How Do I Update My Payment Details?
How Can I Change My Payment Details Or Subscription?
Why Is My Account On Hold?
Upgrade To Annual
Did My Downgrade Work?
What payment methods are accepted?
Do You Store My Credit Card Details?
Can Data Be Stored In My Account?
Can I Cancel At Anytime?
What is the "Continuity Plan"
Disputed payments and downgrades