Motion Array

What to do when you're trying to reset your password, but you can't.

Why Can't I Reset My Password?

Peter

Garrett Stache

Support

This collection of help articles will help you with your Motion Array account questions.

Account Help

Why can't I login to the Extension or Plugins?

This article shows you how to Sign In (Login) & Log Out (Sign-out) of your Motion Array Account

How To Sign In / Log Out

Search tags: Downgrade / Cancel / Unsubscribe

How Do I Downgrade Or Cancel My Account?

This article will cover what happens to your assets and products if you downgrade from a paid plan to free.

What Happens If I Downgrade?

See a list of your downloads by logging into your account

Where Can I Access My Downloads?

Learn how to find and download your invoices

How Do I Download My Invoices?

How Do I Delete My Account?

Learn how to change your email address, name, password or any other personal details associated with your account

How Do I Change My Account Information?

How To Download Free Assets

An overview of the Motion Array Team plans

How do Team plans work?

Navigating the Team Plan dashboard

This article will help you if you haven't received an email

I haven't received a verification email

Navigation

For Monthly Subscribers Using PayPal who are wanting to upgrade to the Annual plan

Why Can't I Upgrade To Annual?

Here to help you with finding out why your paid subscription is not activated on your Motion Array account.

I paid for a Motion Array subscription, but my account still shows Free

Refunds

This article will show you how you can add a VAT number to your invoice

Adding A VAT Number To Your Invoice

The Payment Failed - How Do I Update My Payment Details?

Learn how to update your payment details and change your subscription plan

How Can I Change My Payment Details Or Subscription?

You have received a message that says "your account is on hold, please contact support".

Why Is My Account On Hold?

Switching from monthly to annual is easy: it takes one click, and you get a discount based on the remainder of your monthly membership

Upgrade To Annual

You have chosen to downgrade to a free plan, but your account still says that your subscription is active.

Did My Downgrade Work?

Forms of payment accepted by Motion Array

What payment methods are accepted?

Do You Store My Credit Card Details?

Can Data Be Stored In My Account?

Can I Cancel At Anytime?

Learn more about our lower-tier plan to maintain your license.

What is the "Continuity Plan"

Account downgrades related to disputed payments

Disputed payments and downgrades

Payments

Marketplace

Review

Portfolio

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