Account Help

This collection of help articles will help you with your Motion Array account questions.

Support avatar Garrett Stache avatar Alan Hettinger avatar +2
18 articles in this collection
Written by Support, Garrett Stache, Alan Hettinger and 2 others

What if I get a copyright claim from YouTube?

Brett Rakestraw avatar
Written by Brett Rakestraw
Updated over a week ago

Refunds

Refund policy and procedures
Garrett Stache avatar
Written by Garrett Stache
Updated this week

What copyright controls are in place?

Copyright controls for digital products
Alan Hettinger avatar
Written by Alan Hettinger
Updated over a week ago

What cybersecurity controls are in place?

Network, data, and software security controls
Alan Hettinger avatar
Written by Alan Hettinger
Updated over a week ago

Adding A VAT Number To Your Invoice

This article will show you how you can add a VAT number to your invoice
Peter avatar
Written by Peter
Updated over a week ago

Disputed payments and downgrades

Account downgrades related to disputed payments
Alan Hettinger avatar
Written by Alan Hettinger
Updated over a week ago

What is easy onboarding?

Signing up a team of five or more with Motion Array
Alan Hettinger avatar
Written by Alan Hettinger
Updated over a week ago

What payment methods are accepted?

Forms of payment accepted by Motion Array
Alan Hettinger avatar
Written by Alan Hettinger
Updated over a week ago

What Is Motion Array?

An unlimited download marketplace for all your video making needs.
Garrett Stache avatar
Written by Garrett Stache
Updated this week

What Does Motion Array's Free Plan Provide?

Garrett Stache avatar
Written by Garrett Stache
Updated this week

How Can I Change My Payment Details Or Subscription?

Learn how to update your payment details and change your subscription plan
Garrett Stache avatar
Written by Garrett Stache
Updated this week

How Do I Downgrade Or Cancel My Account?

Support avatar
Written by Support
Updated over a week ago

How Do I Download My Invoices?

Learn how to find and download your invoices
Support avatar
Written by Support
Updated over a week ago

How does the unlimited license work?

A brief explanation of our terms
Garrett Stache avatar
Written by Garrett Stache
Updated this week

Can Data Be Stored In My Account?

Garrett Stache avatar
Written by Garrett Stache
Updated this week

How Do I Change My Account Information?

Learn how to change your email address, name, password or any other personal details associated with your account
Garrett Stache avatar
Written by Garrett Stache
Updated this week

Do You Store My Credit Card Details?

Garrett Stache avatar
Written by Garrett Stache
Updated this week

How Do I Delete My Account?

Garrett Stache avatar
Written by Garrett Stache
Updated this week