If you get the following "Media Offline" screen in DaVinci Resolve - don't panic, we're here to help!

This error is most commonly solved by following these steps:

  1. Unzip the Downloaded template (you can learn how to here)

  2. Start DaVinci Resolve, and Restore the Project Archive (see below to learn how):

Please make sure you are opening DaVinci Resolve Templates by right clicking in the Projects Menu > Restore Project Archive like in the below screenshot.

For a full guide on how to open DaVinci Resolve Template & Macros' , please see here.

If you've followed all the steps above, and the linked article above about how to open DaVinci Resolve Templates & Macros', there may be something else going wrong, in which case, this tutorial may help here.

After following 100% of all of the above steps, and you're still having trouble, don't hesitate to contact our friendly support team from the livechat on our site, or from here

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