If you download our Premiere Plug-in via this page, you will see that it is a requirement to have an active paid membership to be able to use it in your video projects.
If you have installed the Plugin and see a Red-X over your project screen, please make sure you have an active paid account. If you have a free account, that means you are unable to use this Premiere Plugin.
If you currently have a paid account, please watch the tutorial here to learn how to activate the Plugin inside Premiere Pro by logging in to your Motion Array account.
If you are having any issue or get any error message once logging in to your account via the plugin pop-up box, please contact us via live chat so we can further assist you.