If you download our Premiere Plug-in via this page, you will see that it is a requirement to have an active paid membership to be able to use it in your video projects. 

(While it's free to download Plugins, only the Shifter set of Plugins can be used on a free membership without the need for a paid membership to remove the Red-X watermark)

If you have installed the Plugin and see a Red-X over your project screen, please make sure you have an active paid membership. If you have a free membership, that means you are unable to remove the watermark.

If you currently have a paid membership, please watch the tutorial here or from the video below to learn how to activate the Plugin inside Premiere Pro by logging in to your Motion Array account.

If you are having any issue or get any error message once logging in to your account via the plugin pop-up box, please contact us via live chat or here so our friendly customer success team can further assist you!

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